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1 – 10 of 45Guy J. Beauduy, Ryan Wright, David Julius Ford, Clifford H. Mack and Marcus Folkes
Many psychological, cultural, and social barriers exist that impact Black male participation in the workforce. In this chapter, authors discuss the impact that mentorship, racism…
Abstract
Many psychological, cultural, and social barriers exist that impact Black male participation in the workforce. In this chapter, authors discuss the impact that mentorship, racism, society, culture, economics, and other pertinent factors have on the career development of Black men. This chapter examines programs and strategies that effectively address the career development needs of Black men. A review of counseling interventions and their applicability to career counseling with Black men are presented. Emerging trends in career development for Black men are also discussed. In addition, provided in this chapter are personal narratives given by the authors who contextualize their career development experiences through culturally-specific career development theoretical frameworks. Lastly, implications for research, counseling, counselor education, and policy, as well as recommendations for professional development are offered.
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Amanda Williams, Katrin Heucher and Gail Whiteman
At the 2019 United Nations Climate Action Summit, the Club of Rome in collaboration with a network of global contributors issued a statement calling for nations to declare a…
Abstract
At the 2019 United Nations Climate Action Summit, the Club of Rome in collaboration with a network of global contributors issued a statement calling for nations to declare a planetary emergency. The statement calls for urgent action to prevent a global crisis due to the impact of human activity on the stability of the Earth’s life-support systems. Implications of the planetary emergency pose intriguing challenges for how managers address paradoxical sustainability challenges across spatial and temporal scales. In this chapter, the authors have two aims. First, the authors show that the planetary emergency is inherently paradoxical. To do this, the authors build an embedded view of the planetary emergency and argue that it is paradoxical due to key dynamics that emerge across organizational, economic, social, and environmental systems over time. Second, the authors advance paradox theory by exploring the paradoxical nature of the planetary emergency and propose a three-sequence framework for collective action including: (1) building a view of the planetary emergency across spatial and temporal scales, (2) collectively making sense of the planetary emergency, and (3) levering a paradoxical view of the planetary emergency to ensure effective action.
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Community rail is a grassroots movement that spans Britain, made up of hundreds of community groups and partnerships that engage people with their railways and stations and…
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Community rail is a grassroots movement that spans Britain, made up of hundreds of community groups and partnerships that engage people with their railways and stations and provide a bridge between the rail industry and the public at a local level. The movement has grown up from the grassroots, but it has also been increasingly supported and nurtured by the rail industry, with train operators proactively encouraging its spread and development. They, and national and devolved governments, recognise the value of community rail, and its contribution to social inclusion, sustainable development and the railway’s ability to prosper and serve passengers and communities well, now and in the future. This idea is supported by passenger data showing that railway lines with community rail partnerships – working to enhance, promote and aid access to those lines – outperform comparable lines. A swathe of qualitative evidence shows community rail partnerships and station groups having a demonstrable impact on their localities and people’s lives, and appreciation of this role by industry leaders. The many examples of community rail volunteers and practitioners bringing about positive change resonate with academic research exploring how civic engagement and local efficacy and communications can support change, particularly with regard to sustainable behaviours and development. A range of researchers argue that localised, interactive engagement and communications may be the key, when it comes to bringing about the major shifts in behaviour needed to address the global, existential threat posed by the climate crisis, which unsustainable behaviours and policies have brought about. In this way, evidence suggests that engaging communities with their railways, and local transport networks generally, is critical, both to these networks operating in a truly sustainable manner and to achieving inter- and intra-generational equity within the communities they serve.
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Multinational enterprises (MNEs) own and control technological resources and capabilities that make them critical actors in accelerating the transition toward net zero. Even…
Abstract
Multinational enterprises (MNEs) own and control technological resources and capabilities that make them critical actors in accelerating the transition toward net zero. Even beyond the energy sector, stakeholders are putting increasing pressure on MNEs to reduce the carbon intensity of their operations, that is, to improve their carbon performance. While there is unambiguous evidence that national climate policy is a critical catalyst for long-term carbon performance improvements, there is limited research on how MNEs’ carbon strategies react to climate policies. This chapter reviews the concepts, drivers, and strategies connected to carbon performance in the broader sustainability and management literature to clarify potential complementarities to international business (IB). The authors then highlight how MNEs will face increasing institutional complexity along two dimensions: (1) the structural diversity of institutional environments and (2) institutional dynamism, primarily reflected by public policy. The proposed conceptual framework maps these two dimensions to national and subnational levels, and the authors present two data sources that allow the quantitative analysis of country differences in the diversity and dynamism of national climate policy. The authors conclude that there are ample opportunities for IB researchers to explore MNEs’ strategic reactions to climate policy and to inform policymakers about the consequences of national climate policy in the global economy.
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W. Timothy Coombs and Sherry J. Holladay
The purpose of this research is to present a study designed to test if anger is a mediator in the relationship between crisis responsibility and negative word‐of‐mouth and crisis…
Abstract
Purpose
The purpose of this research is to present a study designed to test if anger is a mediator in the relationship between crisis responsibility and negative word‐of‐mouth and crisis responsibility and purchase intention. Emphasizes the relationship between anger, crisis responsibility, and intended negative word‐of‐mouth, what we call the negative communication dynamic. Researchers have just begun to explore the role of affect in crisis communication by linking it to behavioral intentions and proving that crisis affect is largely a function of crisis responsibility (perceived organizational responsibility for the crisis).
Design/methodology/approach
An experimental design is used to test for the mediator relationship. The design reflects the study's theoretical link to Attribution Theory.
Findings
The results support that anger is a moderator in the relationship between crisis responsibility and intended negative word‐of‐mouth and between crisis responsibility and purchase intention.
Research limitations/implications
Future research should examine how crisis response strategies can be used to lessen anger and to reduce the likelihood of the negative communication dynamic.
Practical implications
Crisis managers can use the cues for estimating crisis responsibility to determine anger because of the strong correlation between the two variables. Crisis managers should engage in words and actions designed to reduce the anger and reduce the likelihood of the negative communication dynamic.
Originality/value
This paper provides novel insight into the role and value of anger in crisis communication.
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Kemi Adeyeye and Stephen Emmitt
This study aims to determine and consolidate the multi-scale components that inform anticipatory action for resilience; propose a conceptual framework for the collaborative and…
Abstract
Purpose
This study aims to determine and consolidate the multi-scale components that inform anticipatory action for resilience; propose a conceptual framework for the collaborative and holistic design, delivery and management of resilience at both the macro and micro scale; and test the efficacy of the framework to deliver sustainable (sustained) resilience.
Design/methodology/approach
A conceptual framework was proposed by consolidating what was learnt from literature review. Case studies were then used to explore the efficacy of the framework to deliver resilience. The applicability of the specific measures was also examined to determine the extent by which they support anticipatory action and resilience capacity.
Findings
It was found that a combination of active, latent, evolving and to some extent improvised yet integrated solutions can support anticipatory flood resilience at the micro, meso and macro scale, as well as the physical and social domains.
Research limitations/implications
Socio-physical resilience improves when policy makers, designers, planners and engineers work together to deliver anticipatory solutions prior to a natural disaster. Further, findings confirm that resilience can be achieved in both new and existing urban contexts.
Social implications
The multi-scale, integrated strategies can inform anticipatory practices, which, in turn, may reduce social vulnerability during and after natural events such as flooding.
Originality/value
This work lays the foundation for further theoretical and practical work on socio-spatial resilience and provides the learning-based structure within which policy makers, planners and architects can administer interventions for the practical delivery of planning-scale and building-level resilience.
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Riccardo Torelli and Federica Balluchi
Amid the current global crisis, biodiversity remains a topic that is often relegated to a few disciplines. Many issues related to the relationship between organizations and the…
Abstract
Purpose
Amid the current global crisis, biodiversity remains a topic that is often relegated to a few disciplines. Many issues related to the relationship between organizations and the ecosystem remain unexplored. This study aims to fill this gap by examining the characteristics of the interrelationship between these two complex and dynamic systems.
Design/methodology/approach
This research is conducted using a constructivist approach, with an interpretivist perspective and a case study methodology. Through this research perspective and an exploratory multiple case study (holistic), the authors assess the implications related to the concept of biodiversity and the impacts that organizational choices could have on the consideration and management of this complex concept.
Findings
The desire of these entrepreneurs to change their ways of doing things and try to produce in a way that respects the ecosystem and enhances natural genetic diversity, while simultaneously drawing value from it in a healthy and sustainable manner, is evident. The orientation toward a sustainable and ecologically innovative business brings the concept of profit into the background on several occasions, leading these bakery entrepreneurs to be visionary green entrepreneurs (or ecopreneurs). The desire to be sustainable and to change the ways of “business as usual” makes these companies and their entrepreneurs an example of “sustainability-as-flourishing.”
Originality/value
By adopting the systems thinking approach and multiple case studies, this study examines the interrelation between some innovative small companies (bakeries) and biodiversity, their motivations to actively engage in biodiversity protection and their roles in protecting agrobiodiversity as well as the natural wealth of the ecosystem.
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Dirk Standop and Guido Grunwald
The purpose of this paper is to present the current empirical research examining communication, compensation and logistics as elements of product crises management in retailing.
Abstract
Purpose
The purpose of this paper is to present the current empirical research examining communication, compensation and logistics as elements of product crises management in retailing.
Design/methodology/approach
The advantages and disadvantages of these three elements of crises response strategies are juxtaposed drawing on relevant empirical research. For each element of crises response the major findings of research are summarized and shown how it relates to crisis management. Needs for further research that would be necessary to solidify recommendations to retail managers are derived.
Findings
The investigation finds that both communicative and compensatory response elements as well as the retailer's logistics can positively influence evaluations of customers directly and indirectly affected by product problems thus enhancing brand equity. This in turn will serve to increase consumers' trust in the retailer that could win him new customers and generally benefit his reputation.
Research limitations/implications
Most of the discussed research rests on the assumption of a given (extraneous) crisis response strategy of the manufacturer. Potential problems concerning the co‐ordination or implementation of manufacturer and retailer strategies remain open to question. Additionally, further research should examine which strategies are appropriate to which crisis situation.
Practical implications
Materially, over‐compensating customers often has a detrimental effect on solving the crisis. The impact of different compensation types on crisis resolution mostly depends on their respective signalling capabilities, the product problem constituting the crisis and consumer attributions. The use and the effects of a communicative crisis response largely depend on moderating factors such as the retailer's reputation or the existence of strong retail brands and consumer expectations. Elements of logistics seem to support the effects of communication and compensation on crisis resolution but are hardly capable of solving a product‐harm crisis.
Originality/value
The role of retailers in product‐harm crisis management has been widely neglected in research although such crises are predominant. This paper outlines the current empirical work on how different crises response elements may contribute to solving a product‐harm crisis for retailers. It derives relevant avenues for further research as well as useful insights to practitioners considering to using such response elements in their own crisis management strategy.
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Douglass K. Howes and Johan Ardt
Investigates the measurement methods of consumer satisfaction which has not been a topic for agreement. Discusses the development and exploratory use of a benefit profiling…
Abstract
Investigates the measurement methods of consumer satisfaction which has not been a topic for agreement. Discusses the development and exploratory use of a benefit profiling scheme, designed to recognize the complexity of satisfaction. Suggests that this is a particularly useful approach for the service or luxury products sectors. Bases the work on a survey into leisure‐time pursuits.
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